The reassurance of a fully regulated home care provider
The Care Quality Commission (CQC) is the independent regulator of health and social care in England. They are responsible for ensuring that all care services, including homecare services, meet certain standards of quality and safety. These standards cover a wide range of areas, including the care and welfare of service users, the management and leadership of the service, and the overall environment in which care is provided.
We are fully regulated by the Care Quality Commission (CQC) in England. We welcome and comply with the registration, inspection and auditing process and we are fully committed to providing a transparent and trustworthy service to the families we support and care for.
We are proud that our home care services are consistently rates as ‘Good’ or ‘Outstanding’ in our care quality inspections. We’re hugely proud of the home care we deliver. You can view the CQC status of each of our local branches here.
| Nurseplus Care at home | Un-regulated Provider |
Independent inspections Audits conducted by a regulatory body to give you peace of mind that we do what we say we will do | ✔️ | ❌ |
Fully vetted & approved carers All of our carers are vetted and checked through a robust recruitment and screening process | ✔️ | ❌ |
Comply with regulatory standards We have to comply with regulatory standards to maintain our registration, ensuring you that we providing a high standard of care | ✔️ | ❌ |
Standardised training for all carers Mandatory training for all carers and staff is in line with the Care Certificate, meaning our employees are trained to a nationally-recognised standard before they work unsupervised | ✔️ | ❌ |
Committed to high standards
We’re very proud to be part of a number of associations and confederations that champion high standards and help shape our code of conduct.
We listen to our clients
Feedback is a vital part of how we operate and we actively encourage our clients to leave us reviews on the leading UK Home Care review website homecare.co.uk
This valuable feedback helps us to improve our services and client satisfaction. You can view our reviews by searching for ‘Nurseplus’ on the homecare.co.uk website.