Complex Care

Comprehensive and tailored homecare for complex care needs

Person-centred support enabling the highest quality of life

For individuals with complex medical needs, receiving care at home can be a better option than a hospital or nursing home. Complex homecare services provide comprehensive and specialised care for individuals with chronic or serious illnesses, disabilities, or injuries.

Get in touch

How do I arrange Complex Care?

Our expert homecare team will help guide you through the process of arranging your complex care package

1. Contact our homecare experts

Get in touch with our team of local homecare experts using our online enquiry form or call us on 08000 622 622 to discuss the range of available homecare options. Our team is available 24/7 and aim to respond to all enquiries immediately.

Get in touch

2. Free assessment within 24 hours

Our experienced homecare team will discuss your requirements, learn more about you or your loved one, and carry out a free assessment within 24 hours to understand the type of care you require.

3. Your bespoke homecare package

Our team will create a bespoke care package based on your needs and preferences. All of our homecare staff are carefully matched based on the individual requirements of you or your loved one.

Download our digital brochure

Click here to download our latest Nurseplus Care at home brochure

brochure image

What is Complex Care?

Complex care is person-centered specialist support for someone with a chronic illness or long-term health condition, that requires extra assistance to manage their symptoms and daily activities to enable a high quality of life.

​This type of care differs from general domiciliary care because it usually involves medical intervention of some sort and involvement with clinicians and nurses that specialise in that individual’s particular condition. Complex care can include any condition that requires clinical support, such as Parkinson’s, acquired brain injuries or a neurological condition. It can also be provided if someone requires nursing care as a result of their primary condition.

​The aim of complex care at home is to provide support around an individual’s specific needs and enable them to retain their independence as much as possible. Complex care is sometimes referred to as long-term care or continuing care.

How can Complex Care support you?

Overseen by our Clinical Team with years of medical experience and expertise, we will ensure that you have the right level of care in place for you that enables you to live well with your condition, whilst being surrounded by your home comforts.

Complex care is often given to people who have chronic or long-term health conditions who need extra help to manage their symptoms and daily tasks. Examples of such conditions include neurological disorders, disabilities, injuries, and sometimes the use of feeding tubes. Some of the conditions our complex care services can support with include;

How can Complex Care support you?

Our in-house Clinical Team

At Nurseplus Care at home, we have an in-house clinical team of Nurse-led experts from different specialties who work closely with our local branches and our clients to ensure person-centred, tailored care.

Our in-house Clinical Team is able to have immediate access to provide assessment expertise and expert clinical knowledge, meaning that we can be responsive, ensuring the right level of care is provided.

Professional, safe, compassionate and holistic support is enshrined in everything that we do at Nurseplus Care at home.

Our in-house Clinical Team

Funding Complex Care

NHS Continuing Healthcare is a funding option provided by the National Health Service (NHS) for individuals with complex health needs. Eligibility for NHS-funded continuing care is normally determined by the local clinical commissioning groups (CCGs).

To be eligible for NHS Complex Healthcare, an individual’s main or primary need must relate to their health. If their primary reason for needing care relates to their health, the NHS is responsible for providing for these care needs. A complex medical condition that requires significant intervention and ongoing support is likely to be assessed as requiring complex care. This also applies to end-of-life (or palliative) care if the condition is deteriorating rapidly.

Rated Excellent on Trustpilot
Quality homecare trusted by families across the UK
Read our Reviews

Introducing Nurseplus Connect

As part of our ongoing commitment to curating the highest possible homecare service, Nurseplus Care at home has introduced an additional range of extra healthcare services to support our clients from home, including;

  • Online GP

  • Physio

  • Counselling

Nurseplus Connect aims to make healthcare services more accessible, with each and every one of our clients having access to a number of additional benefits all included as part of their homecare package.

Find out More
Introducing Nurseplus Connect

Quality homecare you can trust

Take a look at what some of our valued clients have been saying...

View All


For more information about complex care take a look at some of the frequently asked questions below.

What is complex care?
Who requires complex care?
What services are typically included in complex care?
Can complex care be provided on a temporary basis?
What are the benefits of receiving complex care at home compared to a hospital?
Do you have any clinical expertise?

Help and advice


Live-in Care for Couples

Maintaining togetherness and independence at home

Find out more

How Companionship Care Can Help Prevent Dementia

By focusing on some of the key practices known to promote a healthier lifestyle we can have a positive effect on reducing the effects of dementia

Find out more

How Nurseplus Care at home is Navigating Current Homecare Trends

In recent years, the landscape of healthcare has undergone significant transformations, and the home care industry is no exception.

Find out more

What is a Live-In Carer?

Make a positive difference to someone's life and become a Live-in carer!

Find out more

Understanding and Accessing Homecare for the Elderly: Costs and Getting Started

This guide provides comprehensive information on how much homecare for the elderly costs and how to get started with homecare services.

Find out more
At Nurseplus Care at home, we specialise in providing expert complex care services tailored to meet the unique needs of individuals right in the comfort of their own homes. Understanding that every individual's care requirements are distinct, our complex homecare plans are designed to address the sp...
Read More