How Live-In Care Works: From Assessment to Ongoing Support

Choosing live-in care for a loved one is a big decision, and understanding how the process works can provide reassurance and clarity. At Nurseplus Care at home, we pride ourselves on delivering a seamless, supportive experience from the very first conversation through to ongoing care.

Live-in care allows individuals to remain in the comfort of their own homes, surrounded by familiar belongings and routines, while receiving round-the-clock support from a dedicated carer. But how does it all begin and what can families expect every step of the way?

Initial Enquiry and Consultation

The journey starts with a simple conversation. Whether you’re considering care for yourself or a loved one, our friendly team is here to listen and understand your needs. We’ll ask about the individual’s daily routine, health conditions, preferences and what type of support is required – from personal care and medication management to companionship or more complex care needs.

This initial chat often brings peace of mind to families, helping them feel heard and understood before any decisions are made.

Comprehensive Care Assessment

Next, we arrange a no-obligation care assessment at the person's home. This visit allows us to see the living environment, meet the individual and their family and carry out a detailed evaluation of needs. We look at mobility, personal care requirements, dietary needs, medical history, social interests and any risks or concerns.

From this, we create a tailored care plan that’s completely person-centred. It outlines exactly what support will be provided and when, and forms the foundation of the care we deliver.

Finding the Right Carer

Matching the right carer to the right person is at the heart of what we do. It’s not just about experience or qualifications – it’s about personality, interests and the ability to form a positive and trusting relationship. We carefully select a live-in carer who will be a great fit for your loved one’s lifestyle and values, ensuring continuity and comfort from the start.

All our carers are fully trained, DBS-checked and supported by our experienced branch teams.

Beginning Care at Home

Once everything is in place, the carer moves into the home and care begins. The carer supports with all agreed tasks – this might include assistance with washing, dressing, cooking, medication, housework or companionship. Our live-in carers do not wear uniforms, helping them blend into the home environment and maintain a sense of normality.

We’re also mindful of giving people space – a live-in carer provides support when it’s needed, while respecting independence and privacy.

Ongoing Monitoring and Support

Our service doesn’t stop once care starts. We stay in regular contact with both the carer and the client to ensure everything is working smoothly. This includes routine check-ins, updates to the care plan as needs change, and constant support from our team should any issues arise.

We also welcome feedback and are always ready to make adjustments to improve comfort and quality of life.

A Compassionate, Complete Approach to Live-In Care

At Nurseplus Care at home, we believe that live-in care is about more than practical support – it’s about building meaningful relationships and empowering people to enjoy life at home. Our step-by-step process is designed to be thorough, transparent, and tailored to every individual.